Ukrzaliznytsia experienced a major outage, online ticket sales unavailable

A major technical failure occurred at the internet provider servicing the company Ukrzaliznytsia, resulting in the shutdown of online services and the mobile application.

This was reported in a statement by the company’s press service.

According to the railway operator, the services will be restored shortly.

“The company’s online services, including the ticket-purchasing app and official website, are temporarily unavailable. The services will be restored in the near future,” the statement said.

Ukrzaliznytsia added that tickets can currently be purchased at railway ticket offices.

It is worth recalling that in March, following a large-scale cyberattack, the company’s website was down for an extended period. At that time, the website stopped opening altogether, and certain functions of the app could not be restored for a week. As a result, online ticket sales were immediately suspended, and when the system began to recover, users were unable to load tickets they had already purchased through the website.